FAQs
1. How long does delivery take?
We usually deliver within 4–7 working days depending on your location. You will receive a tracking link via SMS or email once your order is shipped.
2. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery all over India for your convenience.
3. How can I track my order?
Once your order is shipped, we will send you a tracking link via email and SMS. You can also contact us at support@brobelle.com for help.
4. What is your return & refund policy?
We offer a 7-day return window on unused and unopened products. For more details, visit our Return & Refund Policy.
5. Are your products suitable for all skin types?
Yes! Our skincare products are made with gentle, natural ingredients and are safe for all skin types — including sensitive skin.
6. Are Brobelle products tested on animals?
No. Brobelle is a cruelty-free brand. We love animals and never test on them.
7. Do your products contain harmful chemicals?
Absolutely not. All our products are free from parabens, sulfates, and harmful chemicals.
8. How can I contact your support team?
You can reach us via email at support@brobelle.com or visit our Contact Us page.